Secrets Maroma Beach Riviera Cancun - Adults Only Hotel Playa del Carmen, Playa del Carmen ∞ Discover spa retreats, reviews & deals for 2025

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Key details

About Resort

Carretera Federal 307 Chetumal-Cancun, Playa Del Carmen, Mx, Playa del Carmen, Mexico, 77710

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Junior Suite

Max:

2 persons

625 sq. feet

Bed options:

2 Double beds

Sea view

Shower

Coffee machine

room details

Check Prices

Junior Suite

Max:

2 persons

625 sq. feet

Bed options:

2 Double beds

Sea view

Shower

Coffee machine

room details

Check Prices

Junior Suite

Max:

2 persons

625 sq. feet

Bed options:

1 King Size Bed

Sea view

Shower

Coffee machine

room details

Check Prices

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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Center

Playa del Carmen 10.1 mi

Airports

Aeropuerto de Playa del Carmen (PCM) 12.5 mi

Cancun (CUN) 25.1 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Culinary Delights

“The dining experience was exquisite. We often dined at the Italian restaurant where the food was fantastic, but what truly made our meals nice was the amazing service. I recall our waiter, Felix, who went above and beyond to ensure our dining experience was really good.” view full review

Relaxation at Its Best

“My partner and I enjoyed a rejuvenating deep tissue massage at the spa which was absolutely very nice. The serene atmosphere combined with skilled therapists made it the best massage I’ve had in ages. I also loved the hydrotherapy options offered, which added to the overall soothing experience.” view full review

Luxurious Accommodations

“Our room was simply stunning, featuring modern decor and an impressive whirlpool tub that provided a perfect end to our days. It was impeccably clean and included a lovely view, which enhanced our overall stay. The daily housekeeping was thorough and attentive to detail.” view full review

Endless Activities

“The variety of activities available was impressive. We particularly enjoyed participating in pool volleyball and the nightly entertainment, which included a lovely silent disco. It was fun to have options to remain active during the day and enjoy vibrant shows at night.” view full review

General

No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Adults only
Baggage storage
Elevator
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness center
Diving
Snorkeling
Cycling
Tennis court
Golf course
Pool tables
Table tennis
Archery
Yoga class
Aerobics
Fishing

Services

Paid shuttle service
Valet parking
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Stores/Commercial services
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area
Dinner
Special diet menus

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Children's play area

Spa & Leisure

Infinity pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Night club
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness center
Solarium
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Facial
Treatment room
Beauty treatment
Back massage
Full body massage
Foot massage
Make up services

Room features

Air conditioning
Mini-bar
Sitting area
Dressing area
Patio
Terrace
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Carretera Federal 307 Chetumal-Cancun, Playa Del Carmen, Mx, Playa del Carmen, Mexico, 77710

Map view

Carretera Federal 307 Chetumal-Cancun, Playa Del Carmen, Mx, Playa del Carmen, Mexico, 77710

City landmarks

Carretera Chetumal-Pto. Juárez Km. 503 + 200 El dorado Maroma Solidaridad Punta Maroma

Dolphin Discovery Playa del Carmen Maroma

2900 ft

Beach

Playa Maroma

2900 ft

Maroma Beach

4000 ft

Harbor

Punta Maroma

1.6 mi

Paradise Beach

1.5 mi

Golf Course

Golf Club

1.5 mi

Galaxy

1.6 mi

Wedding chappel

1.7 mi

Amusement Park

Mayan Water Complex

1.9 mi

Playa Paraiso Golf Course

2.0 mi

Teatro Vidanta

2.2 mi

Golf Course

El Manglar Golf Course

2.2 mi

Cirque du Soleil

2.3 mi

Chapel

2.6 mi

El Palenque Theater

2.6 mi

Nearby

Carretera Chetumal-Pto. Juárez Km. 503 + 200 El dorado Maroma Solidaridad Punta Maroma

Dolphin Discovery Playa del Carmen Maroma

0 ft

Beach

Playa Maroma

2900 ft

Maroma Beach

4000 ft

Restaurants

Pavo Real by the Sea

1.7 mi

Pavo Real by the Sea Highway 307-Cancun-ChetumalKM51

Reviews and Ratings <br />

Feedback from previous guests about their experience.

84%

loved the resort and would return for another relaxing stay

Responsive butler service

Well-maintained facilities

Room allocation issues

Lack of general staff responsiveness

8.4/10

Great

Rooms

8.0

Location

9.0

Service

8.8

Dining

8.4

4.5/5 based on 17688 reviews

#2 of 7 hotels in Playa Maroma based on Tripadvisor

Jason

United Kingdom, March 2025

6.0/10

Our experience at the resort started off on a very disappointing note due to room issues, but we later found some positives in the staff and facilities. The challenges we faced with our accommodations really overshadowed what could have been a great vacation. It's a mixed bag overall, with notable service from some staff and decent facilities that unfortunately didn’t make up for the initial frustrations.

Rooms

5.0

We had issues with our rooms not being where they were supposed to be, and the second floor ocean front room did not meet our expectations.

Service

5.0

While some staff were responsive and helpful, particularly our butler, the general service from others felt lacking and they seemed uninterested in resolving our room issues.

Location

6.0

The resort is in a decent location with beautiful surroundings, but our experience was marred by room placement.

Dining

7.0

We didn’t get to enjoy much due to the room issues, but the service at the dining we did experience was quite welcoming.

Facilities

8.0

The resort has beautiful facilities and well-maintained areas, but our enjoyment of these was overshadowed by poor accommodation experiences.

Responsive butler service

Room allocation issues

Avery

United Kingdom, February 2025

8.8/10

Secrets Maroma Beach is a stunning resort where relaxation meets luxury. The expansive beach is picturesque, and the many activities keep things lively. The service is exceptional, making you feel pampered throughout your stay. The dining experience, while generally good, could use more variety in the menus for longer stays, but overall, it's a fantastic place to unwind.

Rooms

9.0

The rooms are spacious, clean, and equipped with high-quality amenities, making it easy to settle in without bringing much from home.

Service

10.0

Service was consistently excellent; all staff members, especially at check-in and throughout the resort, went above and beyond to ensure we had a wonderful time.

Location

10.0

The location is fantastic, with the beach just steps away and plenty of activities available without feeling crowded.

Dining

7.0

While there are several dining options with decent food, the menus didn’t change much, which was somewhat disappointing during our 10-day visit.

Facilities

8.0

Facilities are outstanding; the beach is meticulously maintained and the pools are welcoming, but the bottom of the pools can be rough.

Robert

United Kingdom, January 2025

9.8/10

Our stay at this resort was nothing short of incredible! We felt pampered from the moment we arrived, enjoying the beautiful beach and exceptional service. The food was excellent and the amenities were outstanding. However, it would be beneficial if the spa services were a bit more affordable, as well as having more organized activities.

Rooms

10.0

The rooms were beautifully decorated, spacious, and had stunning ocean views.

Service

10.0

Every staff member we encountered went above and beyond to ensure our experience was perfect. Special shoutout to Alejandra, our concierge, who was incredibly attentive.

Location

10.0

The resort is located on a magnificent beach and offers plenty of quiet spots for relaxation. The atmosphere was peaceful and not noisy at all.

Dining

10.0

Dining options were exceptional, with top-notch restaurants offering a variety of delicious meals. Himitsu was our favorite!

Facilities

9.0

The facilities, including the pools and spa, were well-maintained and luxurious.

Ethan

United Kingdom, December 2024

9.4/10

Secrets Maroma is an exceptional resort offering beautiful surroundings, amazing service, and top-notch dining experiences. The rooms are well-decorated and spacious, but I did wish for some music options in the room. The staff is genuinely friendly and attentive, ensuring a memorable stay. The beach and pools are pristine, making it a great choice for relaxation. However, during busy times, the dining venues can fill up quickly, which might require planning ahead.

Rooms

9.0

The rooms were beautifully decorated and spacious, offering stunning views of the ocean. However, I felt there was a lack of music options since we couldn't plug our phone into the sound device.

Service

10.0

The staff was incredibly cheerful and attentive, always working hard to ensure we had a fantastic experience. They truly made our visit special.

Location

10.0

Located in a resort setting with lush and meticulously maintained grounds, the location is perfect for both beach lovers and those looking to relax by the pool.

Dining

9.0

Dining options were fantastic with a wide range of cuisines available. Each meal was delicious, and I particularly enjoyed the breakfast selections.

Facilities

9.0

The facilities, including the pools and beach areas, were well-maintained and enjoyable. The staff did a great job of keeping everything in top condition.

Alexander

United Kingdom, October 2024

8.6/10

Overall, my stay at Secrets Maroma was remarkable, with stunning beach views and a friendly atmosphere. The staff truly went above and beyond to ensure we had an enjoyable experience. However, some aspects like room maintenance and entertainment schedules left room for improvement. Still, I would definitely consider returning due to the excellent service and beautiful setting.

Rooms

8.0

The rooms in building 26 were clean and comfortable, featuring a soaking tub, but I expected a bit more luxury given the price.

Service

9.0

The concierge, Roger, was exceptional, addressing requests promptly. The staff, from waiters to housekeeping, consistently showcased great attention to detail.

Location

9.0

Situated about 35 minutes from the airport, the location is convenient and offers a peaceful retreat away from the hustle and bustle.

Dining

9.0

Dining options were diverse and enjoyable, with a standout breakfast at the World Cafe. It truly is among the best I’ve experienced at an all-inclusive resort.

Facilities

8.0

The facilities were well-maintained, and the beach was stunning with fine white sand. However, the pool loungers could use some refurbishing as some were stained.